If you have any questions regarding the Web Store or these terms and conditions, or in the unlikely event that you have any complaints about any products or services purchased by you from this Web Store, you can contact us at:
+44(0)79 7949 4709 (United Kingdom)
sales@bfrshop.com (Email)
bfrshop@hotmail.com (MSN)
PRICES
All prices on this website are stated in Hong Kong Dollar. They include any VAT payable but exclude delivery charges.
We endeavour to ensure that all pricing information on the Web Store is correct. Occasionally, however, an error may occur and Products may be mispriced.
The final price would be calulate as the Costs of products plus the handling charges which will depend on the brands in HKD. For more details about it, please go to the delivery and service charges on the left hand side.
The handling charges includes car parking charges,petrol charges,delivery charges and service charges.
PAYMENT TYPE
We accepts Bank Transfers (HSBC or Bank of China) or Paypal
CONFIRMATION OF ORDER
Once your order has been received by us, you will receive a confirmation e-mail.
STOCK AVAILABILITY
The confirmation e-mail you receive is a confirmation that we have received your order and not a guarantee of stock availability. If we are unable to fulfill your order, we will cancel and/or refund any unavailable items and we will do our best to let you know as soon as possible.
INVOICING
We provides the receipts for you to identify the realistic of the products
SIZES
All sizes are shown in the sizes chart which would be found at the top of brands categories pages.
DELIVERY TIMES
We aim to dispatch your order as soon as possible.
UK: Please allow up to 2-4 working days from confirmation of order for delivery.
Western Europe: Please allow up to 4-6 working days from confirmation of order for delivery.
Rest of the world: Please allow up to 7-9 working days from confirmation of order for delivery.
DELIVERY CHARGES
For more details about it, please go to the delivery and service charges on the left hand side.
Any taxes or duty fees incurred to ship abroad are the responsibility of the customer and these costs cannot be reclaimed from Office.
HOW ARE YOUR ITEMS DELIVERED
Your items are sent by Royal Mail International Signed For. On receipt of the goods a signature will be required.
TRACKING DELIVERY
Once the items dispatched , we provides the tracking number from posting receipts for you, in order to track the location of delvieries.
STUDENT DISCOUNTS
Unfortunately we does not run a student discount offer.
EXCHANGES AND REFUNDS
We want to ensure your complete satisfaction with the Items. For online purchases, we will accept Items sizes are not fit for a exchanged if received within 14 days of dispatch, enclosing a copy of your invoice. Please state whether an exchange or refund is required. Once your goods are accepted back into stock you will be issued with an exchange which usually takes between 7 – 10 working days. We regret postage and packaging cannot be refunded.
PROTECTION OF DATA
If you wish to purchase Products on the Web Store you must provide us with the information required by us. By entering information on the Web Store you represent and warrant that (i) you are using your actual identity; and (ii) all information you provide is true, accurate, current and complete as at the time you provide us with that information.
By placing an order you agree and understand that we may store and process your personal data.
AMENDMENT TO THESE TERMS
We reserve the right to make changes to these Terms at any time. You, and any contract of sale between us, will be subject to the version of these Terms in force at the time you order the Products or Services in question from us.
EVENTS BEYOND OUR REASONABLE CONTROL
We will not be held responsible for any delay or failure to perform or comply with our obligations under these Terms if the delay or failure arises from any cause, which is beyond our reasonable control.
GENERAL
BFR SHOP reserves the right to refuse any order.
© 2008-2010 BFR SHOP. All rights reserved
